Key Federal Credit Union

Statement of Privacy

Key Federal Credit Union is committed to protecting the personal information that you have entrusted to us. This Privacy Notice explains what information Key Federal Credit Union collects, when we share it and how we protect it. It covers Key Federal Credit Union and other service providers that are contracted by Key Federal Credit Union. Protecting personal information and using it in a manner consistent with your expectations is a priority for everyone at Key Federal Credit Union.

We access your personal information only upon your request, to service or maintain your accounts or to provide other services. We maintain physical, electronic and procedural safeguards to guard your personal information.

The privacy of our Members has always been of utmost importance to Key Federal Credit Union. Key Federal Credit Union has a long history of protecting your privacy and our concern for your privacy is no different in the electronic age. Our Internet privacy policy is:

·          You do not have to give us personal information to visit our site.  We will collect personally identifiable information (name, email address, Social Security number or other unique identifier) only if specifically and knowingly provided by you on our secure web site or in person at one of our locations.  Personally identifying information you provide will be used only in connection with Key Federal Credit Union membership programs and services or for such other purposes as are described at the point of collection. ( Example: Applying for a loan, opening a new account where we are required by law to obtain a Tax Identification Number i.e. your social security number).  Information is collected for statistical purposes and Key Federal Credit Union sometimes performs analyses of user behavior in order to measure member interest in the various areas of our site. We may enable "cookies"  A "cookie" is a file placed on your personal computer's hard drive by a Web site that allows it to monitor your use of the site.  Our Two Factor Authentication uses cookies to identify computers you use to access your online account.  Computers we can not identify are challenged and have to provide additional authentication. 

            We have regular and encrypted email on our website.  The encrypted email is identified as “Encrypted” or “Secure”.  If you use regular email on our website or from your email program, please be careful about entering personal information when you are sending us information. Our website uses SSL encryption on web pages that collect personal information which secures the transmission of data between your computer and the web server as long as your computer is not infected, that data transmission will be secure.  The data is then encrypted and forwarded to the credit union.  All of our computers are behind firewalls and all email is scanned using the latest virus scanning technology to scan all incoming and outgoing messages for viruses and other threats.  The credit union’s employees are not permitted to open email attachments and their computers are set not to allow the opening of email attachments.  Please do not email attachments.

·          When you send us personally identifying information, for example, in an electronic mail message containing a question or comment or by filling out a form that emails us this information, we use this information to fulfill or respond to your requests. We may store these requests to provide us with information for future improvements to our Web site. We may forward your email to other Key FCU employees by encrypted email, who are better able to respond to your request. Key FCU may also use this information to help us do our work. We do not create individual profiles with the information you provide. Key FCU does not give, sell or transfer personal information to third parties, unless required by the services you utilize at Key FCU.

Your privacy choices

    Under certain circumstances, federal laws give you the right to instruct financial companies not to share some of your information. This is referred to as “opting out” of information sharing. The laws also permit financial companies to share certain information about you without permitting you to opt out. Generally, this type of information sharing is necessary for normal business such as maintaining your accounts, complying with your requests, complying with the law or offering you additional products and services. Fortunately, Key Federal Credit Union only shares information with third parties for normal business reasons. Therefore, you may not be able to “opt out” of any of our information sharing activities.

    Despite our limited sharing practices, non-affiliated third parties can still obtain information about you from consumer reporting agencies and other outside sources to market their own products and services. If you wish to limit their ability to obtain and use your information for marketing purposes, call 1-888-5-OPTOUT (1-888-567-8688). This service instructs credit reporting agencies not to share your information with third parties in connection with pre-approvals for insurance or credit cards. You may also choose to send your request to be added to the OPT OUT list by mail. For information on contacting the three major credit reporting agencies, please click here. We do report to all three major consumer credit reporting agencies.

Disclaimer: Links to other web sites found here are provided to assist in locating information. The mere fact that there is a link between this web site and another does not constitute a product or program endorsement by Key FCU or any of its employees. Key FCU has no responsibility for content of the web sites found at these links, or beyond, and does not attest to the accuracy or propriety of any information located there.

Accessibility: If there are any questions or concerns about the accessibility of this page, or any of our other pages, please contact the webmaster by email or clicking on the link below: